If you wish to make a complaint about your experience or treatment at Grow Your Potential you can speak to any member of staff who will be able to explain the process to you.

Written information is available, which explains your rights, and gives you important telephone numbers which you may need if you are unhappy about the way your complaint is handled.

All complaints can be emailed to: Admin@growyourpotential.org.uk

If you are uncomfortable speaking with a member of Grow Your Potential staff about your complaint, please contact the Local Authority Designated Officer on 01582 547624 or your Key Worker who can assist you with your complaint.

The person in charge of the complaints procedure at Grow Your Potential is Zara Chaudhury please contact her by email or Telephone on: 07488951662